Changlin Delivers 565 Construction Machines to South America Mining Projects with Smart, Localized Solutions
July 2025 | Changlinmach.com
In 2024, Changlin reinforced its role as a key player in the South American mining equipment market, delivering 565 units of construction machinery through trusted local agents. The total sales volume reached an impressive CNY 169 million, positioning Changlin as a benchmark in mining infrastructure support with a complete "equipment + service + localization" model.
By establishing a 24/7 technical support network, Changlin ensured a 98% fault response rate. Resident engineers carried out on-site full-vehicle diagnostics, enabling preventive maintenance and reducing unplanned downtime.
To support long-term operational stability, Changlin also expanded its local parts inventory and streamlined service workflows, ensuring faster response and service efficiency across key mining zones.
Changlin partnered with regional stakeholders to co-develop mining-dedicated attachments such as heavy-duty buckets, enhancing performance in high-wear applications. A joint R&D center has been instrumental in optimizing components and accelerating the parts delivery cycle, providing a critical edge in harsh mining environments.
Customer satisfaction remains central to Changlin’s mining strategy. A digital feedback system monitors performance, revealing a 95% customer satisfaction rate in 2024. Furthermore, the number of thank-you letters from end customers increased 40% year-on-year, highlighting rising brand trust and value.
📈 62% year-over-year growth in equipment shipments
⚙️ 7,200 average trouble-free hours per unit – exceeding the industry average by 28%
These achievements mark a significant leap forward in Changlin’s strategy to deliver high-performance, low-downtime equipment for mining operations in challenging conditions.
In 2025, Changlin aims to further strengthen its mining footprint with a focus on full-scenario solutions and localized operations.
🛠️ Customized mining equipment will account for 35%+ of all deliveries
🔧 Launch of a Smart Maintenance Hub is scheduled for Q3 2025
🚚 Regional parts inventory will expand by 200%, reducing service response time to under 4 hours
🎓 100% of agent technicians will be certified by the end of 2025
About Changlin
As a globally recognized manufacturer of construction and mining machinery, Changlin continues to support international infrastructure development through smart, durable, and efficient equipment. With a growing presence in Latin America, Changlin delivers both performance and peace of mind.
For more information, visit our Mining Equipment Solutions page.
No.898 West Huang He Road, Changzhou, Jiangsu, China
Tel : +8618206118609
Email : sales1@changlin.com.cn
WhatsApp : 8618206118609
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